Shipping & returns

Return Policy


Orders may not be canceled through the web site once completed.  Please call us immediately for help.  Once your order has processed, we cannot cancel.  Restocking fees may apply to returns or canceled orders.


ALL RETURNS WILL BE CREDITED AS STORE CREDIT. No REFUNDS will be given. Exchanges are accepted.


All returns are subject to store approval.  Please contact us immediately with any concerns or questions.


Returns must be made within 7 days of purchase with original receipt.   

All items must be in their original condition with tags attached.

We do not accept returns or exchanges of used, opened, worn, damaged, dirty items.  


We do not accept any returns or exchanges of clearance items, holiday items, custom or special orders.


Please contact us with any specific questions-




  • Free shipping only available for domestic standard(ground) shipping on items under 15lbs.
  • Oversized and overweight items excluded. Additional shipping charges will apply for these items. 


Most of the packages shipped from Bits and Pieces LLC will be shipped through USPS and UPS.


If you have any specific questions regarding our shipping practices please contact us directly.

[email protected]

(843) 352-9302